Confident Ordering- Why StickyJ Customers Love to Shop!

Order With Confidence

StickyJ customers have been ordering for years with us knowing they will get their perfect personalized gift or jewelry on time safely! Here are they ways we make sure you track your order from the confirmation button to your doorstep.

END TO END ORDER TRACKING

You’ll always know where your order is, from the moment you place it at the website until it arrives at your door. Our tracking system gives you visibility into who picked your order at the warehouse, who engraved it, who packed it, and when it was shipped. All of our employees are at your service. It’s all a part of our commitment to deliver a great shopping experience at StickyJ!  Visit our order tracking page to see where your order is right now.

Order Tracking Page

 

When can I get my order?

It depends. The two factors are when we ship and what shipping option you select.
When We Ship:

  • Engraved Orders ship in 3 business days (Monday through Friday). So, if you order on a Monday it will be engraved and shipped by Thursday.  If the order is received on a Friday, it will be engraved and shipped by Wednesday. If you need faster turnaround, we offer expedited service for just $10 additional.
  • Non-engraved Orders ship the next business day

Shipping Options

For Domestic Customers:

Shipping Method

Cost

Shipping rates calculated based on weight and delivery address, averages included below for informational purposes only

Days in Transit
First Class Mail Avg. $  4.95 Estimated 5 to 7 M-F days
Priority Mail Avg. $  6.95 Estimated 3 M-F days
FedEx Ground Avg. $  7.95 Estimated 3 to 6 M-F Days
FedEx 3 Day(by 7 pm)* Avg. $10.95 Guaranteed 3 Days (M-F)*
FedEx 2 Day (by 4 pm)* Avg. $13.95 Guaranteed 2 Days (M-F)*
FedEx Standard Overnight (by 3 pm)* Avg. $17.95 Guaranteed 1 Day (M-F)*
* Notes: FedEx Standard Overnight, 2nd Day, and 3 Day service are guaranteed to arrive within the commitment period specified or the shipping is free. FedEx Ground, 2nd Day, and Overnight shipments to Alaska and Hawaii incur an additional charge of $9. FedEx 3-Day service is not available to Alaska or Hawaii.

For International Customers:

FedEx Intl service takes 2 to 3 FedEx business days (M-F) following the date that we ship.  Priority Mail International takes between 2 to 3 weeks to Canada and the U.K., and between 3 to 4 weeks for packages going to the South Pacific. Keep reading for more information on Intl Shipping Options.

Expedited Order Shipping

Expedited Shipping Service

FedEx 2nd Day Expedited & FedEx Overnight Expedited
The absolute fastest way to get your order from here to there.

Sticky Jewelry offers Expedited Processing Service for orders of two items or less being shipped within the United States.  This service guarantees that we will make every possible effort to engrave and ship your order on the NEXT FED EX BUSINESS DAY (Monday through Friday) following the date you place your order. Our expedited processing service is combined with a choice of FedEx 2nd Day Express shipping or FedEx Standard Overnight shipping to insure the fastest and most reliable delivery possible.

Expedited processing service is selected when choosing your Shipping Method during checkout.  Select either FedEx 2nd Day EXPEDITED Service or FedEx Overnight EXPEDITED Service.  There is a charge of $10 added to the normal FedEx shipping charge.  So, FedEx 2nd Day Expedited Service costs $23.95 ($13.95 for FedEx 2nd Day Air plus $10 Expediting Fee), and FedEx Overnight Expedited Service costs $27.95 ($17.95 for FedEx Std. Overnight plus $10 Expediting Fee).  If you are placing an order on a Thursday, and would like it delivered by Saturday, you can order FedEx Overnight EXPEDITED with Saturday Delivery.  We will engrave and ship your order on Friday with delivery on Saturday.  The charge is $54.  This service should only be selected if you are placing an order on a Thursday!  Expedited service is available for  shipments to Alaska or Hawaii, however there is an additional charge of $6.

The chart shown below shows our Expedited Service Commitment:

Order PLACED Service Selected DELIVERY Date
Monday FedEx 2nd Day Expedited Service Thursday (same week)
Tuesday FedEx 2nd Day Expedited Service Friday (same week)
Wednesday FedEx 2nd Day Expedited Service Monday (following week)
Thursday FedEx 2nd Day Expedited Service Tuesday (following week)
Friday, Sat, Sun FedEx 2nd Day Expedited Service Wednesday (following week)
Monday FedEx Overnight Expedited Svc. Wednesday (same week)
Tuesday FedEx Overnight Expedited Svc. Thursday (same week)
Wednesday FedEx Overnight Expedited Svc. Friday (same week)
Thursday FedEx Overnight Expedited Svc. Monday (following week)
Friday, Sat, Sun FedEx Overnight Expedited Svc. Tuesday (following week)
Thursday FedEx Overnight Expedited with Saturday Delivery Service. Saturday (same week)

Expedited Service Option:  What it is …. and what it’s not.

If you select either of our Expedited Shipping Services, we will make every effort to engrave and ship your order the very next FedEx business day (Mon through Friday) following the date (EST) your order was placed.  It’s a commitment, but not an absolute guarantee.  If we succeed (we’re successful 99.9% of the time), it costs you just $10 more than what you would have spent for your selected FedEx shipping service.

If we fail to meet our commitment, we’ll refund the full amount you were charged for the Expediting Service and FedEx Express Shipping, and we’ll ship your order at our expense as soon as we possibly can via FedEx Standard Overnight.  Note: By selecting this service, you acknowledge that Sticky Jewelry will not be liable for any damages incurred as a result of a shipping delay, nor will you be permitted to cancel your order once it has been engraved .  Our liability is limited to refunding the expediting service charge and providing free FedEx Express shipping.

 

International Shipping Options

United Kingdom –

We offer FedEx International flat rate shipping to the UK, including England, Wales, Scotland, and Northern Ireland.  Shipping by FedEx International varies by destination and weight.   By Priority Mail International, the cost of shipping is $25.95 USD for packages under 4 lbs, great than 4 lbs varies by weight and destination.

With FedEx Int’l, delivery occurs within 2 business days (Mon through Fri) following the date we ship, full online tracking is provided from door to door, and your package is insured.  The VAT is calculated as a percentage of the total purchase amount (including shipping), plus the FedEx administrative service charge of 2.5% of VAT with a minimum of 6.8 GBP.  Taxes and FedEx administrative charges are the customer’s responsibility, however there is no charge if the total purchase including shipping is under 18 GBP.

With Priority Mail International, the package is brokered into the U.K. by the British Postal Service, so there are no FedEx service charges added to the shipment, but it can take from two to three weeks for delivery.

Elsewhere in Europe –

FedEx Int’l Service also varies by weight and destination including Austria, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Sweden, and Switzerland.

With FedEx Int’l, delivery occurs within 2 business days (Mon through Fri) following the date we ship, full online tracking is provided from door to door, and your package is insured.  The tax is calculated on your total purchase amount (including shipping), plus a FedEx administrative service charge of 2.5% (with a minimum of 10 Euros).  Taxes and FedEx administrative charges are the customer’s responsibility, however there is no charge if the total purchase including shipping is under 22 Euros.

Canada –

During checkout, select either FedEx Int’l or Priority Mail International. FedEx Int’l varies by weight and destination and arrives within 2 to 3 (M-F) days following the date we ship. By Priority Mail International, the cost of shipping is $21.95 USD for packages under 4 lbs, great than 4 lbs varies by weight and destination. USPS Priority is expected to arrives approx. 10 days following the date we ship.  Plus, you will be responsible for the payment of any VAT or duty assessed by Canadian customs.  If shipment is via FedEx, an administrative service charge will be added to your VAT invoice.  There is no service charge if you ship by Priority Mail Int’l.

Asia / S. Pacific / Caribbean –

Select FedEx Intl for shipments to Bahamas, Barbados, Cayman Islands, Hong Kong, Puerto Rico. Rates vary by weight and destination.

With FedEx Int’l, delivery occurs within 3 FedEx business days (M-F) following the date we ship, your package is insured, and FedEx provides customs brokerage service for an additional charge.  Full online tracking is provided from door to door.  Any Taxes or Duty assessed by customs in the destination country are the customer’s responsibility.

South America –

We are not currently shipping to any destinations in South America.

Australia –

Select Priority Mail Intl for shipments to Australia and New Zealand.  The charge is $25.95 USD for orders under 4 lbs, over 4lbs vary by weight and destination.  Shipments via Priority Mail to Australia can take up to 3 weeks.

 Why pay for shipping when you can get it FREE?

What qualifies for Free Shipping?

We provide free First Class Mail shipping on all orders shipped inside the United States that are at least $50, as well as ALL orders no matter the value that ship to APO and FPO addresses.

No matter how you get your order, we want your visit to StickyJ to be the best shopping experience you’ve ever had!

Shopping's A Pleasure with StickyJHappy Shopping!

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